Please don't take my comments the wrong way, even though you can't hear my voice intonation or see my facial expressions. I didn't mean to offend you; that didn't come out the way I intended; my response was purely emotional; if I could take it back I would, etc. That's exactly what students and professors must be mindful of as they communicate in an online environment.
Since others cannot hear us or see us in most online class chats and forums, we must take extra precaution to be civil, courteous, and considerate in posting our comments and remarks online. That means that when we respond to others in the online class format, we need to exercise what distance education authority, William Draves refers to as rules of "netiquette": etiquette (good manners, acceptable behavior) for the Internet (145). These rules dictate that we
- think of our comments as printed in a newspaper;
- not get emotional;
- sign our real names;
- avoid self-centered comments;
- avoid negativity;
- not use flaming, or all caps !!! ???
- are polite; our comments are understated, and we use positive language;
- we disagree politely; and
- do not disrupt.
- As online learners and communicators, it is important that online learners are aware of these differences, which very well could set the pace for positive and open communication throughout the semester, and go a long way in building the online learning community.
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